Privacy policy

We are pleased that you are visiting our website. The protection and security of your personal information when using our website is very important to us. Therefore, we would like to inform you here about what personal data we collect when you visit our website and for what purposes it is used.

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Responsible data controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is

talpasolutions GmbH
Bismarck Str. 57
45128 Essen, Germany

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Data Protection Officer

You can reach our Data Protection Officer at:
Björn Leineweber
Datenschutz Ruhr GmbH
Hauptstr. 24
5219 Essen, Germany

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General Information on Data Processing

What is this about?

This privacy policy fulfills the legal requirements for transparency in the processing of personal data. This includes all information relating to an identified or identifiable natural person. Examples include your name, age, address, telephone number, date of birth, email address, IP address, or user behavior when visiting a website. Information that we cannot link to you (or only with disproportionate effort), for example, through anonymization, is not considered personal data. The processing of personal data (e.g., collection, retrieval, use, storage, or transmission) always requires a legal basis and a defined purpose.

Stored personal data will be deleted as soon as the purpose of the processing has been fulfilled and there are no legitimate grounds for further retention of the data. We will inform you about the specific retention periods or criteria for storage in the individual processing operations. Regardless, we store your personal data in individual cases for the establishment, exercise, or defense of legal claims and where statutory retention obligations exist.

Who receives my data?

We only disclose your personal data, which we process on our website, to third parties if this is necessary for fulfilling the purposes and is covered by a legal basis (e.g., consent or legitimate interests) in each individual case. Furthermore, we disclose personal data to third parties in individual cases if this serves the establishment, exercise, or defense of legal claims. Potential recipients may include, for example, law enforcement agencies, lawyers, auditors, courts, etc.

If we use service providers for the operation of our website who process personal data on our behalf in accordance with Article 28 GDPR, these providers may be recipients of your personal data. You can find more detailed information on the use of data processors and web services in the overview of the individual processing operations.

Do you use cookies?

Cookies are small text files that we send to your browser during your visit to our website, where they are stored. Alternatively, information can also be stored in your browser's local storage. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, however, allow us to perform various analyses, enabling us, for example, to recognize your browser when you revisit our website and transmit various pieces of information to us (non-essential cookies). Cookies help us, among other things, to make our website more user-friendly and effective by tracking your website usage and determining your preferred settings (e.g., country and language preferences). If third parties process information via cookies, they collect this information directly through your browser. Cookies do not harm your device. They cannot execute programs or contain viruses.

We provide information about the specific services for which we use cookies in the individual processing descriptions. Detailed information about the cookies used can be found in the cookie settings or the consent manager of this website.

How exactly is my data processed?

Provision of the website

Type and scope of processing

When you access and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is temporarily stored in a so-called log file:

IP address of the requesting computer

Date and time of access

Name and URL of the retrieved file

Website from which access was made (referrer URL)

Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider

Our website is not hosted by us, but by a service provider who processes the aforementioned data on our behalf in accordance with Article 28 GDPR.

Purpose and Legal Basis

The processing is carried out to protect our overriding legitimate interest in displaying our website and ensuring its security and stability, based on Article 6(1)(f) GDPR. The collection of data and its storage in log files is necessary for the operation of the website.

Contact

You can contact us by email, telephone, contact form, or letter, which may involve the processing of personal data. We process your data for the purpose of handling and processing your request. We will not disclose your data to third parties without your consent.

The legal basis for processing is our legitimate interest in the effective processing of your request in accordance with Art. 6 (1) lit. f GDPR.

When you contact us by email, we store your email address and the information contained in the email. If you use the contact form, your IP address will also be pseudonymized in addition to the information provided in the contact form. If you contact us by letter, your sender address and the content of the letter will be stored. If you contact us by telephone, we will collect personal data depending on the individual case.

We store your data until you request us to delete it or until the purpose of processing (the processing of your request) has been fulfilled.

Social media profiles

We maintain online profiles on the following social networks (hereinafter referred to as “social media”) in order to communicate with customers, interested parties, and the public and to draw attention to our services:

Instagram (Meta Platforms, Inc.)
Facebook (Meta Platforms, Inc.)
X (formerly Twitter; X Corp.)
LinkedIn (LinkedIn Ireland Unlimited Company)
Xing (New Work SE)

For information on the scope and purpose of data processing, please refer to the applicable privacy policies of the respective networks:

Instagram: (https://privacycenter.instagram.com/policy)
Facebook: (https://www.facebook.com/privacy/policy/?entry_point=facebook_page_footer)
X (Twitter): (https://x.com/de/privacy)
LinkedIn: (https://de.linkedin.com/legal/privacy-policy?)
Xing: (https://privacy.xing.com/de/datenschutzerklaerung)

Processing is carried out on the basis of Art. 6 (1) lit. f GDPR, as we have a legitimate interest in contemporary public relations work. If consent is required, processing is carried out on the basis of Art. 6 (1) lit. a GDPR.

If you provide additional data (e.g., personal messages) to the services, your consent is generally required. Please note that we have no influence on data processing by social media providers. If you have any questions or wish to exercise your rights as a data subject (e.g., information, deletion), please contact the respective platform operator directly.

You can subscribe to or unsubscribe from our social media profiles at any time. If you do not want social media service providers to collect data about your visit to our profiles, please use the deactivation options (e.g., log out, advertising tracker blocking) in your user account or install appropriate browser add-ons.

CloudFlare

We use the 'Cloudflare' service on our website to enhance security, performance, and reliability. The provider is Cloudflare, Inc. ("Cloudflare"),101 Townsend St., San Francisco, CA 94107, USA.

The legal basis for the use of Cloudflare is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to improve website performance, enhance security, and protect our website from malicious attacks.

The data processed by Cloudflare includes your IP address, system configuration information, device information, log data, and may include cookies to enhance security and performance.

The purpose of data processing is to enhance website security, performance optimization, and protection against malicious traffic.

Cloudflare states that logs are typically retained for up to 7 days by default. You can find this information in Cloudflare's official privacy policy under the section 'Data retention': https://www.cloudflare.com/privacypolicy/

It cannot be ruled out that personal data may be transferred to unsafe third countries (United States) where the level of data protection is lower than in the EU. Cloudflare is certified under the EU-US Data Privacy Framework, which regulates the secure processing of EU citizens data in the US. We have entered into a data processing agreement (DPA) with Cloudflare that ensures that personal data will only be processed in accordance with our instructions and in compliance with the GDPR.

Further information on the privacy policy of Cloudflare can be found at:https://www.cloudflare.com/privacypolicy/

Information about the cookies used can be found at:https://www.cloudflare.com/cookie-policy/

Google Ads Conversion Tracking

We use the 'Google Ads Conversion Tracking' service on our website to measure the effectiveness of our advertising campaigns. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Irland.

The legal basis for the use of Google Ads Conversion Tracking is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.

The data processed by Google Ads Conversion Tracking includes your IP address, browser and device information, details about ad interactions, and sets cookies to track conversions.

If you are logged into a Google account, Google Ads Conversion Tracking data can be linked to a user profile.

The purpose of data processing is to measure the effectiveness of advertising campaigns and to track user interactions after clicking on advertisements.

It cannot be ruled out that personal data may be transferred to unsafe third countries (United States) where the level of data protection is lower than in the EU. We have entered into a data processing agreement (DPA) with Google that ensures that personal data will only be processed in accordance with our instructions and in compliance with the GDPR. Google is certified under the EU-US Data Privacy Framework, which regulates the secure processing of EU citizens data in the US.

Further information on the privacy policy of Google Ads Conversion Tracking can be found at:https://policies.google.com/privacy

Google Analytics

We use the 'Google Analytics' service on our website to evaluate user behavior. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Irland.

The legal basis for the use of Google Analytics is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.

The data processed by Google Analytics includes your IP address, browser and device information, location data, time of visit, information on website interaction, and it sets cookies.

If you are logged into a Google account, this data can be linked to a user profile.

The purpose of data processing is the statistical analysis of website usage and user interactions to optimize website performance and user experience.

The default data retention period for Google Analytics is 14 months.

It cannot be ruled out that personal data may be transferred to unsafe third countries (United States) where the level of data protection is lower than in the EU. Google is certified under the EU-US Data Privacy Framework, which regulates the secure processing of EU citizens data in the US. We have entered into a data processing agreement (DPA) with Google that ensures that personal data will only be processed in accordance with our instructions and in compliance with the GDPR.

Further information on the privacy policy of Google Analytics can be found at:https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008,3544742,2986333,&sjid=1881441919987619365-EU

Information about the cookies used can be found at:https://policies.google.com/technologies/cookies

You can prevent the processing of your data by clicking on this link:https://tools.google.com/dlpage/gaoptout

Google Universal Analytics

We use the 'Google Analytics' service on our website to evaluate user behavior. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Irland.

The legal basis for the use of Google Universal Analytics is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.

The data processed by Google Analytics includes your IP address, browser and device information, location data, time of visit, information on website interaction, and it sets cookies.

If you are logged into a Google account, this data can be linked to a user profile.

The purpose of data processing is the statistical analysis of website usage and user interactions to optimize website performance and user experience.

The default data retention period for Google Analytics is 2 months.

Further information on the privacy policy of Google Universal Analytics can be found at:https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008,3544742,2986333,&sjid=1881441919987619365-EU

Information about the cookies used can be found at:https://policies.google.com/technologies/cookies

You can prevent the processing of your data by clicking on this link:https://tools.google.com/dlpage/gaoptout

Google Tag Manager

We use the 'Google Tag Manager' service on our website to manage website tags efficiently. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Irland.

The legal basis for the use of Google Tag Manager is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.

The data processed by Google Tag Manager includes your IP address, browser and device information, and information on website interaction; Google Tag Manager itself does not set cookies but may trigger other services that do.

The purpose of data processing is the simplified integration and management of website tags and tracking codes to analyze user interactions.

Further information on the privacy policy of Google Tag Manager can be found at:https://policies.google.com/privacy

Information about the cookies used can be found at:https://policies.google.com/technologies/cookies

You can prevent the processing of your data by clicking on this link:https://tools.google.com/dlpage/gaoptout

Microsoft Clarity

We use the 'Microsoft Clarity' service on our website to analyze user interactions and improve user experience. The provider is Microsoft Ireland Operations Limited ("Microsoft"), One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.

The legal basis for the use of Clarity is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.

The data processed by Microsoft Clarity includes your IP address, location, time of visit, device information, information on website interaction, and it sets cookies to collect this data.

The purpose of data processing through Microsoft Clarity is the statistical evaluation of user interactions and the creation of anonymized user behavior profiles to optimize website usability.

Microsoft Clarity retains data for a default period of 13 months.

It cannot be ruled out that personal data may be transferred to unsafe third countries (United States) where the level of data protection is lower than in the EU. We have entered into a data processing agreement (DPA) with Microsoft that ensures that personal data will only be processed in accordance with our instructions and in compliance with the GDPR. Microsoft is certified under the EU-US Data Privacy Framework, which regulates the secure processing of EU citizens data in the US.

Further information on the privacy policy of Clarity can be found at:https://privacy.microsoft.com/en-us/privacystatement

Monotype Fonts

We use the 'Monotype Fonts' service on our website to display web fonts. The provider is Monotype Imaging Inc. ("Monotype"), 600 Unicorn Park Drive, Woburn, MA 01801, USA.

The legal basis for the use of Monotype Fonts is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to ensure the consistent and visually appealing display of fonts across different devices and browsers, thereby enhancing the user experience on our website.

The data processed by Monotype Fonts includes your IP address, browser information, operating system, and the time and date of your visit.

The purpose of data processing is to provide and display web fonts to ensure consistent and visually appealing typography on the website.

It cannot be ruled out that personal data may be transferred to unsafe third countries (United States) where the level of data protection is lower than in the EU. We have entered into a data processing agreement (DPA) with Monotype that ensures that personal data will only be processed in accordance with our instructions and in compliance with the GDPR. Monotype is certified under the EU-US Data Privacy Framework, which regulates the secure processing of EU citizens data in the US.

Further information on the privacy policy of Monotype Fonts can be found at:https://www.monotype.com/legal/privacy-policy

Personio

We use the 'Personio' service on our website to manage and process job applications. The provider is Personio GmbH ("Personio"), Rundfunkplatz 4, 80335 Munich, Germany.

The legal basis for the use of Personio in the career section of our website is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR in addressing potential applicants.

If you apply for a job with us, we will process your personal data on the basis of Art. 6 (1) lit. b GDPR in connection with the implementation of pre-contractual measures. If your data is required after the application process has been completed to defend against legal claims, processing will be carried out on the basis of our legitimate interest in a duty of proof pursuant to Art. 6 (1) lit. f GDPR, for example in connection with the Equal Treatment Act.

The purposes of processing are to advertise job vacancies, manage your application, assess your suitability for the vacant position, and contact you in connection with your application or possible alternative positions.

The data processed by Personio includes personal identification data, contact details, employment data, application documents, and usage data; Cookies may also be set to improve the user experience and for analysis purposes.

We delete your data after six months. If you have agreed to be included in the applicant pool, we will delete it after two years. If your application leads to employment, we will store your data for the duration of your employment with us.

Further information on the privacy policy of Personio can be found at:https://www.personio.com/privacy-policy/

Cookiebot

We use the 'Cookiebot' service on our website to manage cookie consent and ensure compliance with data protection regulations. The provider is Usercentrics GmbH Sendlinger Straße 7 80331 München, Deutschland.

The legal basis for the use of Cookiebot is the fulfillment of a legal obligation pursuant to Art. 6 para. 1 lit. c GDPR.

The data processed by Cookiebot includes your IP address, browser information, URL of the visited website, date and time of consent, a unique anonymous identifier, consent status, and it sets cookies in your browser.

The purpose of data processing is to manage user consent regarding cookies and to ensure compliance with data protection regulations.

According to Cookiebot's official privacy policy, the default retention period for data processed by Cookiebot is 12 months.

Further information on the privacy policy of Cookiebot can be found at:https://www.cookiebot.com/en/privacy-policy/

Cookiebot

The legal basis for the use of Cookiebot is the fulfillment of a legal obligation pursuant to Art. 6 para. 1 lit. c GDPR.

The purpose of data processing is to manage user consent regarding cookies and to ensure compliance with data protection regulations.

According to Cookiebot's official privacy policy, the default retention period for data processed by Cookiebot is 12 months.

Further information on the privacy policy of Cookiebot can be found at:https://www.cookiebot.com/en/privacy-policy/

Vimeo

We use the 'Vimeo' service on our website to embed and display video content. The provider is Vimeo.com, Inc. ("Vimeo"), 555 West 18th Street, New York, New York 10011, USA.

The legal basis for the use of Vimeo is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.

The data processed by Vimeo includes your IP address, browser and device information, referring website, video viewing activity, and Vimeo sets cookies.

If you are logged into your Vimeo account, Vimeo may link this data to your user profile.

The purpose of data processing is to embed video content, analyze user interactions with videos, and improve user experience.

It cannot be ruled out that personal data may be transferred to unsafe third countries (United States) where the level of data protection is lower than in the EU. We have entered into a data processing agreement (DPA) with Vimeo that ensures that personal data will only be processed in accordance with our instructions and in compliance with the GDPR. Vimeo is certified under the EU-US Data Privacy Framework, which regulates the secure processing of EU citizens data in the US.

Further information on the privacy policy of Vimeo can be found at:https://vimeo.com/privacy

Information about the cookies used can be found at:https://vimeo.com/cookie_policy

jsDelivr

We use the 'jsDelivr' service on our website to deliver and optimize static assets such as JavaScript libraries and CSS files. The provider is Volentio JSD Limited ("Volentio"), Suite 2a1, Northside House, Mount Pleasant, Barnet, England, EN4 9EB, United Kingdom.

The legal basis for the use of jsDelivr is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to ensure the fast and reliable delivery of website resources and improve the performance and user experience of our website.

The data processed by jsDelivr includes your IP address, browser type, operating system, and request details such as the time and content requested; jsDelivr does not set cookies.

The purpose of data processing is to deliver website assets such as JavaScript libraries efficiently via a content delivery network (CDN).

Further information on the privacy policy of jsDelivr can be found at:https://www.jsdelivr.com/terms/privacy-policy

etracker

We use the 'etracker' service on our website to analyze user behavior. The provider is etracker GmbH ("etracker"), Erste Brunnenstraße 1, 20459 Hamburg, Germany.

The legal basis for the use of etracker is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to analyze and optimize our website and improve user experience.

The data processed by etracker includes your anonymized IP address, date and time of visit, device and browser information, and information on website interaction. No cookies are set.

The purpose of data processing is the statistical analysis of user behavior and the optimization of our website through anonymous user profiles.

Further information on the privacy policy of etracker can be found at:https://www.etracker.com/en/data-privacy/

decareto Privacy Widget

We use the service “decareto Privacy Widget” on our website to create and manage our privacy policy. The provider is decareto GmbH, Mittelweg 144, 20148 Hamburg, Germany ("decareto"). As part of the provision of services, decareto uses the content delivery network bunny.net of the subcontractor BunnyWay d.o.o. (Slovenia) to deliver content reliably and quickly.

The legal basis for the use of decareto Privacy Widget is the fulfillment of a legal obligation pursuant to Art. 6 para. 1 lit. c GDPR.

The legal basis for the use of bunny.net is decareto's legitimate interest in the error-free delivery of the privacy policy. The data processed by decareto Privacy Widget and bunny.net includes your IP address and browser information. The services do not use cookies. Data is not stored in log files.

The purpose of data processing is a reliable provisioning of our privacy policy.

Further information on the privacy policy of decareto Privacy Widget can be found at:https://decareto.com/privacy/

Rights of the data subject

As a data subject, you have the following rights under the EU General Data Protection Regulation (GDPR):

Right to access (Art. 15 GDPR)

You have the right to request information about what personal data is stored about you, for what purpose it is processed, from whom it was received or to whom it is disclosed, and how long it will be stored.

Right to rectification (Art. 16 GDPR)

You can request the immediate rectification of inaccurate personal data or the completion of incomplete personal data.

Right to erasure (‘right to be forgotten’) (Art. 17 GDPR)

Under certain circumstances, you may request the erasure of your personal data, e.g. if it is no longer necessary for the purposes for which it was collected or if you have withdrawn your consent.

Right to restriction of processing (Art. 18 GDPR)

You have the right to request the restriction of the processing of your personal data, for example if you dispute the accuracy of the data or if the processing is unlawful but you request restriction instead of erasure.

Right to data portability (Art. 20 GDPR)

You can request that the personal data concerning you that you have provided to us be transmitted to you in a structured, commonly used and machine-readable format – or that we transfer this data directly to another controller.

Right to object (Art. 21 GDPR)

You have the right to object to the processing of your personal data at any time, provided that the processing is based on the legitimate interests of our company or on a task that is in the public interest. In the event of a justified objection, we will cease processing unless there are compelling legitimate grounds for the processing.

Withdrawal of consent (Art. 7 GDPR)

If you have given us your consent, you can withdraw it at any time for the future without giving reasons.

Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement.

General Data Processing Outside Our Website

Contact / Visitors

You can contact us. The data processed for this purpose (e.g., email address, your name) is necessary to enable communication and to process your request. Additional information you provide will facilitate a more personalized approach or a better or faster processing of your request.

This processing is based on Article 6(1)(b) GDPR, insofar as it is necessary for initiating or fulfilling a contract. Otherwise, processing is based on our legitimate interest pursuant to Article 6(1)(f) GDPR. Our legitimate interest is responding to your request.

Suppliers, Service Providers & Business Partners

We use contact and communication data and other relevant personal data from our suppliers, service providers, and business partners, insofar as these individuals or their employees are natural persons. We process this data for the purpose of conducting the business relationship, communication, and maintaining contact. The provision of data is regularly required for the initiation, execution, and invoicing of contracts; otherwise, a contract cannot be concluded.

The processing is based on Article 6(1)(b) GDPR, insofar as this is necessary for the initiation or execution of a contract. Insofar as it does not concern the initiation or execution of a contract, the processing is based on our legitimate interest pursuant to Article 6(1)(f) GDPR. Our legitimate interest is the management of business cooperation and maintaining contact.

The storage period is governed by the general statute of limitations and/or tax retention obligations.

Applications

You can apply to us by sending us your application documents. We process the personal data you provide in this context exclusively for processing your application. This processing is necessary for initiating an employment relationship, as well as for facilitating related communication and addressing your request.

In individual cases, we process personal data—to the extent necessary for initiating an employment relationship—that we lawfully obtain from third parties (e.g., recruitment agencies) or from publicly accessible sources (e.g., social networks or internet search engines).

This processing is based on Article 6(1)(b) GDPR in conjunction with Section 26(1) of the German Federal Data Protection Act (BDSG).

We regularly store this data for a period of up to six months after the application process has been completed. Storage beyond this period only occurs if you have expressly consented to it in accordance with Article 6(1)(a) GDPR.

There is no legal or contractual obligation to provide your data; however, processing your application is not possible without providing this information.

Recipients of the aforementioned data

In the course of our activities mentioned above, we collaborate with service providers, partners, authorities, and other third parties who may receive personal data, including, but not limited to:

• Hosting service providers

• IT and telecommunications service providers

• Logistics and delivery service providers

• Document storage and disposal service providers

• Authorities and institutions

We only transfer your data to these recipients if this is necessary for the performance of a contract with you, if we are subject to a legal obligation to do so, or if we have a legitimate interest in disclosing your data. This legitimate interest may, in particular, consist of maintaining our business operations or establishing, exercising, or defending legal claims. If you have any further questions, please contact the responsible party.

We generally do not transfer personal data to recipients located outside the EEA in so-called third countries. Should such transfers occur in individual cases, we guarantee a secure level of protection in accordance with Chapter 5 of the GDPR, including through the conclusion of the contract amendments currently recommended by the authorities and by agreeing on special safeguards for your data. Such data processing and its effects are documented and regularly subjected to risk assessment.

Data Retention Period

When we store your personal data, we do so only for a limited period and no longer than necessary. We generally delete your data when it is no longer needed for the processing purpose for which it was collected or when other legal grounds exist that require deletion.

To the extent that we are subject to statutory retention obligations that require longer storage, we store your data for a longer period.

Google Recaptcha

We use the 'Google reCAPTCHA' service on our website to protect against spam and automated abuse. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Irland.

The legal basis for the use of reCAPTCHA is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future.

The data processed by Google reCAPTCHA includes your IP address, browser information, operating system, cookies set by Google, and user interactions necessary to distinguish humans from bots.

The purpose of data processing is to verify user interactions and protect the website from spam and abuse.